Welcome to Fashion Bonanza Stores! By shopping with us, you agree to comply with our Return & Refund Policy. Please read carefully before making a purchase.

1. Returns

Customers may request a return within 7 days of delivery. To be eligible, items must:

• Be unused and in their original condition.
• Include all original packaging, tags, accessories, and manuals.
• Be accompanied by the original receipt or proof of purchase.

Certain products, such as personalized items, digital downloads, perishable goods, or hygiene-related products, may not be eligible for return.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 3-5 business days. Shipping charges are non-refundable unless the return is due to a defective or incorrect item.

3. Exchanges

Currently, we do not offer direct exchanges. If you wish to replace a product, please return the original item following our return guidelines and place a new order for the desired product.

4. Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. We recommend using a trackable shipping service to ensure delivery. Fashion Bonanza Stores is not responsible for items lost in transit during the return process.

5. Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately with photos and a description of the issue. We will provide a replacement or full refund at no additional cost. Claims must be made within 7 days of delivery.

6. Contact Information

• Email: contact@fashionbonanzastores.com
• Phone: +1 (907) 247-8287
• Address: 1527 Pond Reef Rd, Ketchikan, Alaska 99901, USA

By shopping with Fashion Bonanza Stores, you agree to comply with this Return & Refund Policy. We strive to ensure customer satisfaction and handle returns promptly. Thank you for trusting us with your purchase! 🎉